Store Policy

Customer Care

Customer satisfaction is my primary goal. I aim to make and deliver your order with the best quality, on time.

 

 

General Delivery

When I’m sending products to my customers, I ensure that they are packed properly so that they can come to you without any damage. My products are rarely damaged during shipping. If they’re damaged, please contact me at www.siamuk.com/contact or info@siamuk.com so that I can assist you with your problem.

If you thinks that the product you have received, do not meet the standards, I will give you a choice between a free replacement and a refund. Please note that you must email us a photo of the product you think is damaged within 24 hours of receiving them, to be eligible for a replacement or refund. We will refund you the full amount within 5 working days. Please note that depending on your bank; it will take 3-5 days for the transaction to complete.

 

Bakery Delivery

 

Your bakery will be freshly made by the among of your order. So there WILL NOT be any left over or stocked bakery to be sent out. For the package, I ensure that they are packed properly so that they can come to you without any damage. If you thinks that the freshly made bakery you have received, do not meet the standards, please urgently contact me at www.siamuk.com/contact or info@siamuk.com so that I can assist you with the problem.. Please note that you must email us a photo of the product you think is damaged within 24 hours of receiving them, to be eligible for the adjustment as my freshly made bakery are rarely damaged during shipping.

Wholesale Inquiries

Our wholesale product is opened for any inquiries. Please don't hesitate to contact us for the price quote and furfure service :  

Privacy & Safety

Siam's UK believes that it is crucial for your privacy to be secure, this privacy policy tells about how Siam's UK protects the data and information given by you on their website and the things for which that particular information is used. Whatever data you enter on the website, which we can use to identify you is protected by this privacy policy. This policy may change over time, so do keep a check on this page to see if you are content with our privacy measures.

What we collect?

The following information may be collected from you:

  1. Name

  2. Contact Information

  3. Email Address

  4. Demographic Information such as interests, preferences and postcode et cetera

  5. Other Information that can help us make our services better

Other information can be gathered through cookies, you can see the ‘cookies’ section for this.

What is the information used for?

Mostly the information that is kept with us is to understand what you want and give you a better and personalized service. Particularly, the information is kept for the following reasons:

  1. Internal record keeping.

  2. We may use the information to improve our products and services.

It is possible for us to send you information about any new products or promotion we offer. Other information that you may take interest in, can be also sent to the email address you provide us.

It is also possible that we may contact you for market research, surveys and analysis. We can use your contact information such as your phone number, email or your physical address. We use this information to make our services and products better. We also use this information to improve and customize the interface and content of our website.

In order to personalize internet ads for you, we collect cookie data. These cookies connect your activity on this website with specific advertising networks.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments